Home Computer Services
IT Support Service

We provide proactive IT Support to Home users and businesses to ensure that computers continue to work properly so that you can concentrate on what you know best, your job. You don’t have to cry on the phone of the so called “big suppliers” or miss your deadline.

Our creative IT support services include:

  •            All Microsoft desktops from Windows NT 4.0 to Vista

  •            Network and Internet connectivity network

  •            All Microsoft office suite (Word, Access, etc)

  •            IT training & Application support

  •            All Windows server from NT to Windows server 2003

  •            Microsoft messaging systems from Exchange 5.5 to 2007  

  •           Web server IIS or Apache  support 

  •            Hardware and software firewall like Internet Security and Acceleration Server

 
Home user IT Support from £20

altITelect provides a complete computer maintenance and support service to home users. We resolve 90% of the computer problems remotely, using our secure remote connection tool which allows us to see exactly what you see on your screen.  If a problem can't  be fixed remotely we arrange an engineer visit. 

Our home user services includes

  • Computer & printer set-up and regular maintenance
  • Computer hardware & software upgrade
  • Broadband internet & network setup
  • Training (Computer & Microsoft Application, etc)
  • Best practice & Security (anti Virus, firewall, parental control)
  • Digital world (iPods, Cameras, Video Media, IP phone & other gadgets)
  • Website design & maintenance

Home users IT support pricing

Remote IT support option:

For £20 you get the first hour of telephone/remote IT support and £10 per hour thereafter. One hour is usually  enough time to resolve most common problems.

Home Engineer Visit:

For a home visit we charge £35 for the first hour and £15 per hour thereafter.

Unlimited IT Support option:

For £4.99 per month our home support contract gives you unlimited support call and a long-term peace of mind.

We are open 7 days a week and also provide support outside office hours at no additional fee. To experience our IT support;

Contact us now  


  • Your PC can't power on, keeps rebooting, its too slow, freezing?
  • You can't print or scan, printer not working?
  • Having problems setting-up broadband, broadband now not working or connection too slow?
  • Want to set-up wireless in the home & keep it secure?
  • Unable to set-up an email account (outlook) other than Hotmail, Yahoo etc?
  • Internet not connecting or working slowly?
  • Too much spam email?
  • Need a new PC or rebuild the current one?
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    Business IT support

    "You need expert technical support, but do not have an IT department our business IT support solutions are designed for you."

    Our IT support service level agreements gives you a virtual IT department with a team of experience qualified IT engineers. You don’t need to worry about IT problems just concentrate on your main business.

    • Setup & support your company email systems (Microsoft exchange)
    • Design and set up your network infrastructure
    • Firewall configuration being hardware or software firewall like Microsoft Internet security Acceleration (ISA)
    • Server installation, configuration and maintenance (Application server, file & printer Server or web server)
    • Provide Desktop support, Data backup  and recovery system
    • OS patch management  and all upgrades
    • Virus definition management.

    Business IT Support Pricing

    Set monthly IT support contract or pay-as-you-go payment plan that provides a guaranteed IT Service Level which is gives your business a truly a competitive advantage.

    You will also get a dedicated IT support manager, who will give you strategic input and make sure that you’re getting the very best out of IT for your business.

    Contact us now

     


    IT systems are crucial business assets. Any downtime can be very expensive and loss of data can lead to loss of business. That's why it's important to make sure your IT systems are running smoothly and safely. When things go wrong, you need them fixed quickly and effectively so that the impact on your business is kept to a minimum.

    Our Business IT support service will enable you to focus on running your business while we look after the IT systems.